Shift Manager (On the entire territory of Croatia)
Shift Manager
On the entire territory of Croatia
About us
Eurospin is an Italian discount store chain specialized in sales of food products and everyday purchase. Its business network currently counts over 1150 stores in Italy, Slovenia and Croatia with over 15.000 employees. What makes Eurospin different from other discount store chains in Europe is an exclusive offer of its own brands – the lines of products designed by our team of experts through the network of selected partners.
We want to show our values and strenght to the clients across Croatia. We are in search for motivated, devoted and reliable people to join our forward-thinking team.
The Position
You will be responsible to support the Store Manager in the daily operations of a retail store or substitute him while absent by supervision of retail stores, including sales, staff, stock and resources management as well as quality of customer service in order to achieve commercial results.
Your other responsibilities include, but are not limited to:
Ensure all store policies, procedures, and controls are followed
Coordinate daily customer service operations (e.g. sales processes, orders and payments)
Maintain store to stocking and cleaning standards
Maintain high standards for store appearance and displays
Ensure product quality and availability
Ensure that health, safety, and security rules are followed
Coordinate and oversee the planning, organizing, and delegating of work among staff
Supervise and motivate staff to perform their best
Coach and support new and existing Sales staff
Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
Maintain high levels of customers satisfaction through excellent service
Work closely with the store manager to lead staff
Complete tasks assigned by the store manager accurately and efficiently
Support store manager as needed.
The Candidate
Preferably Bachelor’s or Master’s degree in Economics
Preferably previous working experience in similar positions in food retail sector
Proficiency in MS Office, particularly MS Excel
Good knowledge of English and/or Italian
What do we offer?
positive and dynamic environment
stable job position
the possibility of promotion and additional income depending on effort and ambition
attractive and regular income
covered food and transportation expenses
extra paid overtime and night work, Sundays and public holidays
bonuses for seasonal work
professional training and training for taking over work tasks
work in shifts
possibility of permanent employment
If you think you have the needed experience and expertise, please send us your resume on karijera@eurospin.hr.
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